Revocation instructions for consumers for a contract where the goods are delivered in a single shipment
A consumer is any natural person who enters into a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity.
Right of Revocation
You have the right to revoke this contract within fourteen days without giving any reasons. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. To exercise your right of revocation, you must inform us (Rent a Chauffeur GmbH, Bahnstraße 42-46, 61381 Friedrichsdorf, Phone: 0 61 72 / 49 24 00, Fax: 0 61 72 / 49 24 01, E-mail address: firstname.lastname@example.org) by means of a clear statement (e.g., a letter sent by post, or an email) of your decision to revoke this contract. You can use the attached sample revocation form for this purpose, but it is not mandatory. It is sufficient for compliance with the revocation period if you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Consequences of Revocation
If you revoke this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received notification of your revocation of this contract. For this repayment, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling that is not necessary for checking the quality, characteristics, and functioning of the goods.
Sample Revocation Form
(If you want to revoke the contract, please fill out this form and send it back.)
– To Rent a Chauffeur GmbH, Bahnstraße 42-46, 61381 Friedrichsdorf, Phone: 0 61 72 / 49 24 00, Fax: 0 61 72 / 49 24 01, E-mail address: email@example.com:
– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only if notified on paper)
(*) Delete as appropriate.
Exclusion or premature expiration of the right of revocation
The right of revocation does not apply to contracts
for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
for the delivery of goods that can spoil quickly or whose expiration date would be exceeded quickly;
for the delivery of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract and whose actual value depends on fluctuations in the market over which the entrepreneur has no influence;
for the delivery of newspapers, magazines, or illustrated magazines, with the exception of subscription contracts.
The right of revocation expires prematurely for contracts
for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
for the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature;
for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.